Our first success came through a back-pain relief device named Kosmodisk. We were able to harness the power of genuine satisfied customers to help generate a huge demand for this simple but highly effective product.
Commitment to customer satisfaction remains a top priority and continues to guide our business decisions today.
We are now the largest fully-integrated direct marketing network in Central & Eastern Europe, present in 21 countries. In many locations the crucial support functions we required did not exist, so we set them up ourselves. The business now includes the Top Shop chain of TV, internet, and walk-in stores; call center operations; fulfillment centers; in-house creative agency; and other vital services.
Today we are a customer-driven company that is focused on further developing distribution networks, homeshopping channels, video content, brand management, and customer analytics.
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