We operate across multiple channels to bring our brands and products to our loyal and active customer database on 21 markets in Central and Eastern Europe.
We operate across multiple channels to bring our brands and products to our loyal and active customer database on 21 markets in CEE.
Today's customers are better informed and more demanding shoppers than ever, and they rarely depend on single channel. They buy products they want through the channels they prefer. We understand that, giving our customers choice and convinience of multiple shopping possibilities.
Thanks to our advanced omni-channel marketing platform and technologies we've been able to assure seamless user experience, mobile/tablet friendly websites and consistent customer experiences across all channels.
We have the omnichannel philosophy incorporated not only in our marketing and sales activities, but also in customer care & service, product development, sourcing & selection, delivery, logistics & fullfilment and more. We carefully listen to what our customers have to say at all stages of the customer journey on any of our sales channels, and use their feedback to constantly improve our business.
We are using best practice from international markets
then maximise their local potential.